Cancelation Policy
Please respect our time as much as we respect
yours.
If you need to cancel please call as early as you can so I can
allow another client to have your spot
and your therapist doesn't loose her income
If you no show you will owe your therapist
a $60 fee before you can rebook
If you no show on Michelle
there is a $100 fee to rebook.
... look guys you don't want to incur the wrath of Michelle and no show on her :)
... no really,
you want to keep her on your team
or...
NO MASSAGE FOR YOU!:)
I stagger the appointment schedule in an attempt to keep this
experience private and peaceful.
Clients are booked with a half an hour
in-between so we
don't get traffic jams of clients or therapists.
No walk in
clients are ever accepted from 10-3pm.
This is done for your benefit so please respect that
we have very little margin for error and time to rebook if we
have a no show or
last minute cancelation.
Life happens. We get that.
Please, just communicate with us.
Call if you need to cancel or will be late
480-471-8987
please do not email this information
Tips for New Clients
We value your trust in us. We strive to create an environment that is comfortable for everyone.
Thank you for taking the time to honor us by reading this page.
Our intent in offering these suggestions and policies is to make the most of your time with us.
Try to show up for your appointment as close to the time we
have set
without going over, if possible
We try to allow 15 min to a half an hour between clients but occasionally
we will go over
and may still be in session or just walking someone out( that you may run into)
if you are more
then ten minutes early. Also, you will receive a better session if you
allow me some time to center
myself and set up in a calm manner between clients. As the front door will be
locked when we are
all in session you will have no place for you to wait. We hate to think of
you out there in the
heat or cold waiting on one of us..
Cancellation Policy
If you call me to cancel your appointment the same day or in the middle of
the night before your
appointment or if you have the first appointment of the day on Monday and cancel
over the weekend-
there will be a "Good Faith Payment" requested before you will be given a chance
at another appointment. It is not so much about the money,
it is that you are willing to make the offer without us asking. Please make
an effort to let me know so I have as much time as possible to rebook the
spot we are holding for you on our schedule.
You know that old "money talks" phrase so we do what works. If
you don't give us enough time to make calls and rebook the spot then it is only
standard procedure with any professional service that you offer to compensate
the provider of that service for the time they are put out of work. Of
course, there are exceptions to this rule but in most cases I have found that
those that have been in before (and therefore know what they would be missing)
usually offer to compensate me and I usually decline as I am able to rebook
or it is due to an emergency situation.
Please call the vm with cancellations instead of emailing
because I check vm all day
everyday verse access to the computer maybe once a day early morning of late
night. T
hanks for keeping this in mind.
Pay Pal Cancellations
If Pay Pal is easier for you it is good with us. I just need the funds verified
by 4pm the day before your appointment. If for some reason you have an emergency
and can't make your appointment I just hold funds for your next visit. If you
no show or cancel within 24hrs of appointment $60 is withheld and you can have a
credit of remainder toward your next visit.
Or
If you did not pre-pay with Pay Pal but would like to cover your cancelations
fee using Pay Pal use the Donations button
Submitting Cancelation Fee by Mail
mail your fee to the Mesa office
919 N. Stapley Dr. Suite M
Mesa, AZ 85203
make to Life Balance Holistics (LBH)
call, don't email same day, middle of the night
or over the weekend for Monday cancellations
480-471-8987
Limited Therapist Availability
We see a maximum of six clients a day total between the three of us.
This is to the clients advantage so your therapist is always refreshed and has
energy to give you the full attention this special work requires. This
works in part to a disadvantage to us, in that if you chose to no show, are late
or cancel with less than 24 notice we are left sitting and waiting two hours for
our next client (or you may have been that therapists only client that day) with
no way of replacing our income. We strive to impress you and provide you with a
safe environment on every level. Please honor this and treat us and our
work schedule with as much
regard as we place on your time, privacy and comfort.
Appointments are Staggered for Your Privacy & Peace
No traffic jams in our office. I stagger the appointment schedule in an
attempt to keep this experience private and peaceful. Clients are booked
with a half an hour in-between so we don't get traffic jams of clients or
therapists.
No walk in clients are ever accepted.
All clients are taken directly into their personal therapy room when they
arrive.
Holding the Space
Please, keep in mind that you have been invited into our sacred space
and should behave accordingly.
For example, it always blows my mind that men will come into an environment
inhabited by women,
seeking help in attracting a woman, and leave the toilet seat up! Not to
nag you like your mom or
something, but guys, come on! If you want to score points and win in
the game of attraction
send the message through your actions that you want quality women like us in
your life.
Start by respecting her as well as her space with your choice of words and
behavior.
In other words, never set her up to splash her booty in the toilet water or sit
in your pee,
figuratively or literally :) Then maybe, just maybe, you'll get the
lov'in and respect you say you want from her.

If
it seems like I am picky and have high standards,
I am
and I do,
just like you :)