Cancelation Policy

Please respect our time as much as we respect yours.
If you need to cancel please call as early as you can so I can
allow another client to have your spot
and your therapist doesn't loose her income


If you no show you will owe your therapist
a $60 fee before you can rebook

If you no show on Michelle
there is a $100 fee to rebook.


... look guys you don't want to incur the wrath of Michelle and no show on her :)
... no really,
you want to keep her on your team
 or...
NO MASSAGE FOR YOU!:)
 

I stagger the appointment schedule in an attempt to keep this
experience private and peaceful.
Clients are booked with a half an hour in-between so we
don't get traffic jams of clients or therapists.
 

Life happens. We get that.
Please, just communicate with us.

Call if you need to cancel or will be late
480-471-8987
please do not email this information

 

 

Tips for New Clients

We value your trust in us.  We strive to create an environment that is comfortable for everyone.

Thank you for taking the time to honor us by reading this page.

Our intent in offering these suggestions and policies is to make the most of your time with us.

 

Try to show up for your appointment as close to the time we have set
without going over, if possible

We try to allow 15 min to a half an hour between clients but occasionally we will go over and may still be in session or just walking someone out( that you may run into) if you are more then ten minutes early.  Also, you will receive a better session if you allow me some time to center myself and set up in a calm manner between clients. As the front door will be locked when we are all in session you will have no place for you to wait. We hate to think of you out there in the heat or cold waiting on one of us.. 


We don't accept credit cards or personal checks
We try to keep things a simple as possible. So simple we don't even have
a phone line in the studio with which to run a credit card machine. 
It is not that I don't trust you I just don't need the added complication
of processing checks through my account.

Cancelation Policy
If you call me to cancel your appointment the same day or in the middle of the night before your appointment or if you have the first appointment of the day on Monday and cancel over the weekend- there will be a "Good Faith Payment" requested before you will be given a chance at another appointment.  It is not so much about the money, it is that you are willing to make the offer without us asking.
Please make an effort to let me know so I have as much time as possible to rebook the
spot we are holding for you on our schedule.

You know that old "money talks" phrase so we do what works. If you don't give us enough time to
make calls and rebook the spot then it is only standard procedure with any professional service that
you offer to compensate the provider of that service for the time they are put out of work. 
Of course, there are exceptions to this rule but in most cases I have found that those that have been in
before (and therefore know what they would be missing)  usually offer to compensate me and I usually
decline as I am able to rebook or it is due to an emergency situation.

$60 fee if you no show or cancel less than 24hrs ahead

Please call the vm with cancelations instead of emailing because I check vm all day everyday verse
access to the computer maybe once a day early morning of late night.  Thanks for keeping this in mind.

call, don't email same day, middle of the night
or over the weekend for Monday cancelations
480-471-8987

Limited Therapist Availability
We see a maximum of six clients a day total between the three of us. This is to the clients advantage so your therapist is always refreshed and has energy to give you the full attention this special work requires.  This works in part to a disadvantage to us, in that if you chose to no show, are late or cancel with less than 24 notice we are left sitting and waiting two hours for our next client (or you may have been that therapists only client that day) with no way of replacing our income. We strive to impress you and provide you with a safe environment on every level.  Please honor this and treat us and our work schedule with as much regard as we place on your time, privacy and comfort.

Appointments are Staggered for Your Privacy & Peace
No traffic jams in our office. I stagger the appointment schedule in an
attempt to keep this experience private and peaceful. Clients are booked
with a half an hour in-between so we don't get traffic jams of clients or therapists. No walk in clients are ever accepted
. All clients are taken directly into their personal therapy room when they arrive.

Holding the Space
Please, keep in mind that you have been invited into our sacred space and should behave accordingly. For example, it always blows my mind that men will come into an environment inhabited by women, seeking help in attracting a woman, and leave the toilet seat up!  Not to nag you like your mom or something, but guys, come on!  If you want to score points and win in the game of attraction send the message through your actions that you want quality women like us in your life. Start by respecting her as well as her space with your choice of words and behavior. In other words, never set her up to splash her booty in the toilet water or sit in your pee, 
figuratively or literally :) Then maybe, just maybe, you'll get the
lov'in and respect you say you want from her.

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